Shipping Policy

Last updated: October 28, 2026

Shipping destinations

We ship to 216 countries and regions worldwide, matching the destinations currently available in our checkout country/region selector. Availability depends on the selected product and complete delivery address. If no shipping method is available, contact sales@eaor.cc, sales1@eaor.cc before placing an order.

We do not deliver to APO/FPO military addresses or P.O. boxes.

How to confirm shipping availability

Add the selected product to the cart, choose the destination country or region and enter the complete delivery address. Shipping is available only when an eligible method and charge are displayed for that address at checkout. Product restrictions, carrier coverage and remote-area limitations may affect availability. Contact sales@eaor.cc, sales1@eaor.cc before ordering if no method is shown.

Shipping origin

Orders in our general shipping profile are dispatched from our Shenzhen warehouse in Guangdong, China.

Order processing

Most in-stock orders are dispatched within 1–3 working days after the order is placed. This processing period is separate from the transit times below. Holidays may affect dispatch and delivery.

Tracking

Use the tracking information provided for your shipment. Tracking can also be checked at 17TRACK. Contact customer support with your order number if you need help.

Customs duties and taxes

For deliveries to EU countries handled through our 4PX tax-paid logistics arrangement, import taxes are paid through that arrangement. This statement does not apply automatically to other countries or other shipping arrangements. For shipments outside that arrangement, destination customs charges may apply and are the recipient's responsibility unless explicitly included in the order. Contact us before ordering if you need confirmation for your destination and shipping method.

Address changes and cancellation

Contact us promptly if you need to change your address or cancel an order. Orders that have already been dispatched cannot be cancelled before delivery. If an incorrect address causes a shipment to be returned, address verification is required before reshipment and additional postage is the purchaser's responsibility.